At EPNE our ‘purpose’ is our north star. It is what we expect of ourselves every single day and why we ask all staff to keep our purpose front and centre in all that they do. 

Our Purpose is to “unlock potential, create opportunities, and transform lives through outstanding education, skills and training”.   Rooted in our transformative power, it communicates our work in tackling inequalities, removing barriers, and improving the life chances of the people and communities we serve. 

We nurture our very special culture. Our unifying values framework “The actions we take the choices we make - The actions I take the choices I make” represent the character of our college group, and are grounded in the belief that every action, by every individual, contributes to our success. This why we encourage empowered individuals, personal accountability and growth. 

Building on our remarkable past, creativity and pioneering spirit, we are moving forward with courage into the future, improving what we do, remaining action-orientated, and innovating to make an exceptional difference for the world we live in.  Shaping futures for a better tomorrow, join our changemaking community now.   

Please see the following link to our 2024 Ofsted Report, in which EPNE was graded as being Outstanding across all areas - Ofsted-Report-Outstanding

Our Journey & Values

As an employer, we prioritise cultivating a supportive and inclusive workplace culture, where our staff can thrive and grow. We recognize that our employees are our greatest asset, and we are deeply committed to investing in their professional development and overall wellbeing.

 

About the Role

To support the smooth operation of a college campus, delivering a high level of customer service to students, employers, staff and members of the public, and undertaking a wide range of administrative duties

Role Responsibilities 

• Provide an excellent customer experience, acting as the first point of contact for enquiries from students, parents, employers and staff, and follow up as required.
• Working with colleagues, ensure all enquiries are dealt with appropriately and in a timely and accurate manner.
• Provide high standard of administrative support to the Faculty Directors, Curriculum Managers, teaching staff, support departments and students.
• Arrange, facilitate and attend meetings as requested with colleagues, students, parents and external agencies and record actions as required.
• To contribute to a front line generic initial enquiry information service (one stop shop) for all Student Support enquiries at a Student Service base.

Qualifications

• NVQ 3 in Customer Service/Business Administration or the willingness to obtain one
• English and Maths GCSE Grade C/4 or above

Essential Skills & Experience 

• Previous experience in a similar role with strong administrative and organisational skills, including meeting deadlines and managing workloads effectively.

• Proficient in Microsoft Office and able to interpret numerical and statistical information to produce accurate, timely outputs.

• Strong analytical skills with the ability to quickly assimilate information, identify issues, and implement effective solutions.

• High attention to detail, maintaining accuracy, confidentiality, and compliance in all aspects of work.

• Excellent communication and interpersonal skills, with the ability to work collaboratively and engage with a range of stakeholders.

• Flexible, resilient, and professional, with the ability to multitask, work under pressure, and support safeguarding, equality, and health & safety responsibilities

What’s in it for you?

Join EPNE and you’ll be part of a culture that prioritises your development and wellbeing, which is why all employees receive an extensive benefits package.

• Enjoy a generous holiday allowance ranging between 35-48 days per year, plus public holidays - (Excluding Term Time Only contracts)
• Generous family leave and flexible working options (dependent on role)
• LGPS or Teacher Pensions Scheme - depending on role
• Access to myLifestyle benefits platform providing retail discounts and more.  
• We offer dental, eye care & health cash plans.  
• Extensive wellbeing support through a digital Wellbeing Hub that offers a broad range of support for physical, mental, and financial wellbeing.
• Free parking on most campuses.
• Free Gym access available at Bede Campus

Our Commitment to Diversity, Equality and Inclusion

At Education Partnership North East (EPNE), we welcome applications from people of all backgrounds and lived experiences. We know that diverse perspectives strengthen our teams to enhance the education and support we provide to our learners and communities.

We recognise that talented individuals may not always follow a traditional career path and may hesitate to apply unless they meet every requirement. If you are excited about the role and believe you can make a positive contribution, we encourage you to apply.

As a Disability Confident Employer and Armed Forces Covenant Member, and with Ofsted Outstanding status across all campuses, we are committed to creating an inclusive, supportive, and high-performing environment where everyone can thrive.

Due to the nature of this post, you will be required to undertake an Enhanced Disclosure Check.  

We believe in equal opportunities and welcome applications from all sections of the community. 

We are committed to PREVENT and safeguarding the welfare of children and vulnerable adults.

Closing Date: 17 Jun 2026

Team: Support

Salary: £25,281 per annum pro rata

At EPNE our ‘purpose’ is our north star. It is what we expect of ourselves every single day and why we ask all staff to keep our purpose front and centre in all that they do. 

Our Purpose is to “unlock potential, create opportunities, and transform lives through outstanding education, skills and training”.   Rooted in our transformative power, it communicates our work in tackling inequalities, removing barriers, and improving the life chances of the people and communities we serve. 

We nurture our very special culture. Our unifying values framework “The actions we take the choices we make - The actions I take the choices I make” represent the character of our college group, and are grounded in the belief that every action, by every individual, contributes to our success. This why we encourage empowered individuals, personal accountability and growth. 

Building on our remarkable past, creativity and pioneering spirit, we are moving forward with courage into the future, improving what we do, remaining action-orientated, and innovating to make an exceptional difference for the world we live in.  Shaping futures for a better tomorrow, join our changemaking community now.   

Please see the following link to our 2024 Ofsted Report, in which EPNE was graded as being Outstanding across all areas - Ofsted-Report-Outstanding

Our Journey & Values

As an employer, we prioritise cultivating a supportive and inclusive workplace culture, where our staff can thrive and grow. We recognize that our employees are our greatest asset, and we are deeply committed to investing in their professional development and overall wellbeing.

 

About the Candidate

We are looking for a proactive and forward-thinking professional who is passionate about improving people systems, processes and data to support organisational success. As our People Systems & MI Adviser, you'll be a key member of the People & Organisational Development team, helping to drive continuous improvement and shape smarter, more efficient ways of working.

You will combine strong analytical and systems capability with a collaborative and customer-focused approach, using people data and management information to support evidence-based decision-making across the organisation. Confident leading change, you will play an important role in system improvements, process alignment and migration activity, while developing meaningful reporting tools and dashboards that add real value.

We're looking for someone who is curious, adaptable and solutions-focused, with the confidence to challenge existing practices constructively and champion innovation. Most importantly, you will be a changemaker, passionate about organisational development, continuous improvement and creating systems and processes that enhance both operational effectiveness and employee experience.

About the Role

This is an exciting opportunity for someone who enjoys improving systems, driving change and using data to make a real organisational impact. Working across the full People & Organisational Development function, the role offers exposure to a wide range of activity including People systems optimisation, process improvement, reporting and dashboard development, compliance reporting and organisational change initiatives.

The successful candidate will have the opportunity to influence how people systems and workflows operate across EPNE, helping to improve efficiency, enhance employee experience and support evidence-based decision-making. This is not a role focused on maintaining the status quo, so is ideal for someone who is curious, solutions-focused and motivated by continuous improvement.

The role also offers excellent professional development opportunities, including experience of system administration, process automation, data quality management, stakeholder collaboration and change implementation. The postholder will work closely with People & Payroll, e-recruitment and learning management systems, alongside reporting and dashboard tools, while building expertise in people analytics, systems integration and organisational development practices.

Role Responsibilities 

• Manage and support the effective operation, maintenance and continuous improvement of people systems, including Midland HR, e-recruitment and learning management systems.
• Produce, analyse and distribute regular and ad hoc management information, reports and dashboards to support evidence-based decision-making.
• Identify opportunities to improve and automate people processes and workflows to enhance efficiency and employee experience.
• Collaborate with colleagues, IT teams and third-party providers to troubleshoot system issues, support integrations and implement system enhancements or upgrades.
• Monitor and maintain the accuracy, integrity and compliance of people data, including supporting audits, statutory reporting and information requests.
• Provide guidance, training and support to colleagues on the effective use of people systems, processes and reporting tools.

Essential Skills & Experience

• Experience of working with HR/People systems (Ideally Midland HR), databases or HRIS platforms.
• Experience producing and analysing management information, reports and dashboards.
• Proven experience in systems management, process improvement, and MI reporting
• Strong analytical skills with the ability to interpret data and identify trends and insights.
• Experience of improving processes, systems or ways of working to increase efficiency and effectiveness.
• Good understanding of data accuracy, GDPR and handling confidential information.
• Strong organisational skills with the ability to manage multiple priorities and meet deadlines.
• Excellent communication and stakeholder engagement skills, with the ability to explain technical information clearly.
• Proficient in Microsoft Office applications, particularly Excel and reporting tools.

What’s in it for you?

Join EPNE and you’ll be part of a culture that prioritises your development and wellbeing, which is why all employees receive an extensive benefits package.

• Enjoy a generous holiday allowance ranging between 35-48 days per year, plus public holidays - (Excluding Term Time Only contracts)
• Generous family leave and flexible working options (dependent on role)
• LGPS or Teacher Pensions Scheme - depending on role
• Access to myLifestyle benefits platform providing retail discounts and more.  
• We offer dental, eye care & health cash plans.  
• Extensive wellbeing support through a digital Wellbeing Hub that offers a broad range of support for physical, mental, and financial wellbeing.
• Free parking on most campuses.
• Free Gym access available at Bede Campus

Our Commitment to Diversity, Equality and Inclusion

At Education Partnership North East (EPNE), we welcome applications from people of all backgrounds and lived experiences. We know that diverse perspectives strengthen our teams to enhance the education and support we provide to our learners and communities.

We recognise that talented individuals may not always follow a traditional career path and may hesitate to apply unless they meet every requirement. If you are excited about the role and believe you can make a positive contribution, we encourage you to apply.

As a Disability Confident Employer and Armed Forces Covenant Member, and with Ofsted Outstanding status across all campuses, we are committed to creating an inclusive, supportive, and high-performing environment where everyone can thrive.

Due to the nature of this post, you will be required to undertake an Enhanced Disclosure Check.  

We believe in equal opportunities and welcome applications from all sections of the community. 

We are committed to PREVENT and safeguarding the welfare of children and vulnerable adults.

Please contact sarah.willetts@sunderlandcollege.ac.uk should you wish to have an informal chat about the role.

Closing Date: 16 Jun 2026

Team: Support

Salary: £32,318 to £36,361 per annum

At EPNE our ‘purpose’ is our north star. It is what we expect of ourselves every single day and why we ask all staff to keep our purpose front and centre in all that they do. 

Our Purpose is to “unlock potential, create opportunities, and transform lives through outstanding education, skills and training”.   Rooted in our transformative power, it communicates our work in tackling inequalities, removing barriers, and improving the life chances of the people and communities we serve. 

We nurture our very special culture. Our unifying values framework “The actions we take the choices we make - The actions I take the choices I make” represent the character of our college group, and are grounded in the belief that every action, by every individual, contributes to our success. This why we encourage empowered individuals, personal accountability and growth. 

Building on our remarkable past, creativity and pioneering spirit, we are moving forward with courage into the future, improving what we do, remaining action-orientated, and innovating to make an exceptional difference for the world we live in.  Shaping futures for a better tomorrow, join our changemaking community now.   

Please see the following link to our 2024 Ofsted Report, in which EPNE was graded as being Outstanding across all areas - Ofsted-Report-Outstanding

Our Journey & Values

As an employer, we prioritise cultivating a supportive and inclusive workplace culture, where our staff can thrive and grow. We recognize that our employees are our greatest asset, and we are deeply committed to investing in their professional development and overall wellbeing.

 

About the Candidate

Are you passionate about supporting students in their learning journey? Are you ready to contribute to the advancement of a dynamic and inclusive learning environment? We have an exciting opportunity for a proactive and enthusiastic individual to join our team as a Student Support and Activities Officer in our Future Ready Hubs.
  
 As a Student Support and Activities Officer, you'll play a vital role in providing support to students, ensuring that they have access to essential resources and information. You will offer assistance and advice on learning resources, study skills, digital tools, student participation, and student bursary/financial support funds, ensuring that students maximise the benefits of the facilities, resources and services available.

This position is a Northumberland College post working across Kirkley Hall and Ashington campus. 

About the Role

To succeed in this role, you'll need strong interpersonal skills and the ability to build excellent relationships at all levels. Your positive and helpful approach will be crucial in providing welcoming, supportive and professional services to all users. Additionally, your knowledge of equality, diversity, and inclusion will help create an inclusive environment where every student feels valued. You should have a Level 3 qualification, along with experience in providing support and guidance. Your communication skills, both written and verbal, will be essential.
  
Join our team and be a catalyst for positive change and learning transformation! Apply now for the Student Support and Activities Officer role, and together, let's empower students and shape a brighter future.

Role Responsibilities 

• Customer service to stakeholders in person, by telephone, and email.
• Providing support to students within the College Future Ready Hubs and Youth Areas
• Work with the Head of Student Services North and the Youth Work Team to deliver campus based events, activities, and projects, that enhance the student experience, to develop character, skills, attitudes and confidence amongst students.
• Administration and support regarding student bursary and financial support funds.
• Offering support, assistance and advice regarding a range of Future Ready Hub services including: Learning and Library resources, Study skills and digital tools, Student Bursary and Financial Support funds.

Qualifications

• You should have a Level 3 qualification, along with experience in providing customer service, support and guidance. 
• Your communication skills, both written and verbal, will be essential.

Essential Skills & Experience

• To succeed in this role, you'll need strong interpersonal skills and the ability to build excellent relationships at all levels. 
• Your communication skills, both written and verbal, will be essential.
• Your positive and helpful approach will be crucial in providing welcoming, supportive and professional services to all users.  
• Additionally, your knowledge of equality, diversity, and inclusion will help create an inclusive environment where every student feels valued.

What’s in it for you?

Join EPNE and you’ll be part of a culture that prioritises your development and wellbeing, which is why all employees receive an extensive benefits package.

• Enjoy a generous holiday allowance ranging between 35-48 days per year, plus public holidays - (Excluding Term Time Only contracts)
• Generous family leave and flexible working options (dependent on role)
• LGPS or Teacher Pensions Scheme - depending on role
• Access to myLifestyle benefits platform providing retail discounts and more.  
• We offer dental, eye care & health cash plans.  
• Extensive wellbeing support through a digital Wellbeing Hub that offers a broad range of support for physical, mental, and financial wellbeing.
• Free parking on most campuses.
• Free Gym access available at Bede Campus

Our Commitment to Diversity, Equality and Inclusion

At Education Partnership North East (EPNE), we welcome applications from people of all backgrounds and lived experiences. We know that diverse perspectives strengthen our teams to enhance the education and support we provide to our learners and communities.

We recognise that talented individuals may not always follow a traditional career path and may hesitate to apply unless they meet every requirement. If you are excited about the role and believe you can make a positive contribution, we encourage you to apply.

As a Disability Confident Employer and Armed Forces Covenant Member, and with Ofsted Outstanding status across all campuses, we are committed to creating an inclusive, supportive, and high-performing environment where everyone can thrive.

Due to the nature of this post, you will be required to undertake an Enhanced Disclosure Check.  

We believe in equal opportunities and welcome applications from all sections of the community. 

We are committed to PREVENT and safeguarding the welfare of children and vulnerable adults.

Closing Date: 29 Jun 2026

Team: Support

Salary: £25,949 to £26,446 per annum

Hartlepool Sixth Form is the top performing Sixth Form college in the North East for student achievement, with 100% pass rate for over 30 courses and 98% of our student progressing to either College or employment.

Here in Hartlepool, we have been delivering highly successful courses for more than 50 years as the only dedicated sixth form college in the area.  Situated on the outskirts of the town centre, we have excellent facilities for both academic and vocational study with excellent sports facilities, fully equipped science labs, and have recently invested in a new digital academy and a health simulation ward.

Please see the following link to our 2024 Ofsted Report, in which we were graded as being Outstanding across all areas - Ofsted-Report-Outstanding

Our Journey & Values

As an employer, we prioritise cultivating a supportive and inclusive workplace culture, where our staff can thrive and grow. We recognize that our employees are our greatest asset, and we are deeply committed to investing in their professional development and overall wellbeing.

Taking Teaching Further & Additional Incentives

If you’re making the move into further education teaching, you may be eligible for the Taking Teaching Further (TTF) programme a funded route to help industry professionals retrain as FE teachers.

In addition, for roles in high-need subjects or regions you may also benefit from the government’s targeted retention incentive (formerly “levelling-up premium”) payments, worth up to £6,000 for eligible teachers in their first five years and teaching certain shortage subjects.

Please note eligibility for both TTF and the Targeted Retention Incentive varies by role, subject area and provider, they do not apply to every vacancy.

Find out more about both initiatives through the links below.

• Taking Teaching Further - Taking Teaching Further
• Targeted Retention Incentive - Targeted Retention Incentive

About the Candidate

This position offers a genuine opportunity to make a meaningful and lasting difference in students’ lives .By supporting learners with special educational needs (SEND), you help break down barriers, build confidence, and empower each individual to reach their full potential. Your work creates an inclusive, supportive environment where every student feels valued and capable, making a lasting impact not only on their education but on their future and sense of belonging in the world.

About the Role

In this role, you'll be a key collaborator, working closely with the curriculum teams within Hartlepool Sixth Form  along with student support services to develop personalised strategies that will empower students with SEND to overcome obstacles and thrive within our College community. Your creativity and dedication will play a vital role in continuously improving our provision and realising our ambitious vision for excellence.

Role Responsibilities 

• To provide mentor support to students with learning difficulties and or disabilities, emotional and behaviour needs who are on mainstream or discrete College courses to integrate into the College environment.
• To assist in the implementation of detailed assessments and monitoring and review of support strategies.
• To devise and implement support strategies with senior departmental staff and other college professionals around individual students and groups to overcome their barriers to learning
• To identify possible sources of problems at early stage and to communicate this to teaching staff and departmental manage

Qualifications

• Relevant care, learning support, or youth qualification, ideally at least at NVQ level 2 (or equivalent). 
• GCSE Maths and English

Essential Skills & Experience

• Experience of supporting individuals with SEND or additional learning needs
• Knowledge of Educational Health Care Plans and assessment and support plans
• Awareness of responsibilities under SEND Code of Practice and the Equality Act
• Good written and verbal communication skills

What’s in it for you?

Join EPNE and you’ll be part of a culture that prioritises your development and wellbeing, which is why all employees receive an extensive benefits package.

• Enjoy a generous holiday allowance ranging between 35-48 days per year, plus public holidays - (Excluding Term Time Only contracts)
• Generous family leave and flexible working options (dependent on role)
• LGPS or Teacher Pensions Scheme - depending on role
• Access to myLifestyle benefits platform providing retail discounts and more.  
• We offer dental, eye care & health cash plans.  
• Extensive wellbeing support through a digital Wellbeing Hub that offers a broad range of support for physical, mental, and financial wellbeing.
• Free parking on most campuses.
• Free Gym access available at Bede Campus

Our Commitment to Diversity, Equality and Inclusion

At Education Partnership North East (EPNE), we welcome applications from people of all backgrounds and lived experiences. We know that diverse perspectives strengthen our teams to enhance the education and support we provide to our learners and communities.

We recognise that talented individuals may not always follow a traditional career path and may hesitate to apply unless they meet every requirement. If you are excited about the role and believe you can make a positive contribution, we encourage you to apply.

As a Disability Confident Employer and Armed Forces Covenant Member, and with Ofsted Outstanding status across all campuses, we are committed to creating an inclusive, supportive, and high-performing environment where everyone can thrive.

Due to the nature of this post, you will be required to undertake an Enhanced Disclosure Check.  

We believe in equal opportunities and welcome applications from all sections of the community. 

We are committed to PREVENT and safeguarding the welfare of children and vulnerable adults.

Closing Date: 15 Jun 2026

Team: Support

Salary: £25,949 per annum pro rata

Sunderland College has been delivering highly successful courses for more than 20 years and is one of the largest providers of post-16 education in the North East with approximately 14,300 students.  

The College has two campuses across the city of Sunderland, offering a wide range of academic and vocational provision for school leavers and adults. The College aims to develop and positively shape lives, communities, and the economy through teaching, learning and development of skills. Our students consistently achieve outstanding results and Sunderland College has been ranked in the top 25% in the country for student achievement rates. In October 2024, we were ranked as Ofsted outstanding, and we are proud of our diverse student and staff community that provide our students with bespoke education pathways to help them achieve their future career goals.   

Please see the following link to our 2024 Ofsted Report, in which we were graded as being Outstanding across all areas - Ofsted-Report-Outstanding

Our Journey & Values

As an employer, we prioritise cultivating a supportive and inclusive workplace culture, where our staff can thrive and grow. We recognize that our employees are our greatest asset, and we are deeply committed to investing in their professional development and overall wellbeing.

Taking Teaching Further & Additional Incentives

If you’re making the move into further education teaching, you may be eligible for the Taking Teaching Further (TTF) programme a funded route to help industry professionals retrain as FE teachers.

In addition, for roles in high-need subjects or regions you may also benefit from the government’s targeted retention incentive (formerly “levelling-up premium”) payments, worth up to £6,000 for eligible teachers in their first five years and teaching certain shortage subjects.

Please note eligibility for both TTF and the Targeted Retention Incentive varies by role, subject area and provider, they do not apply to every vacancy.

Find out more about both initiatives through the links below.

• Taking Teaching Further - Taking Teaching Further
• Targeted Retention Incentive - Targeted Retention Incentive

About the Candidate

We are looking for a passionate, learner-focused individual who is committed to helping adults overcome barriers to education and achieve their full potential. The ideal candidate will be empathetic, adaptable, organised, and able to build positive relationships that inspire confidence, resilience, and independence in learners from diverse backgrounds. As a Changemaker, they will champion inclusive learning, support learner success and progression, and bring energy, compassion, and a collaborative approach to helping adult learners thrive both inside and outside the classroom

About the Role

This is an exciting opportunity to work alongside the Adult Provision team at Bede Campus, supporting adult learners to achieve their study goals while developing the confidence, skills, and independence needed for everyday life and work. The role involves delivering tailored learner support through one-to-one interventions, workshops, in-class support, and targeted strategies that promote learner retention, achievement, and progression.

Working closely with curriculum and support teams, the successful candidate will help learners overcome barriers to education and reach their full potential. This rewarding role also offers excellent opportunities for continuous professional development, ongoing training, and the chance to develop experience in a supportive and learner-focused educational environment

Role Responsibilities 

• Provide targeted learner support through one-to-one sessions, workshops, small group interventions, and in-class support. 
• Support learners to develop study skills, confidence, resilience, time management, and independent learning strategies. 
• Monitor learner attendance, progress, and engagement, taking appropriate action to support retention and achievement. 
• Maintain accurate learner records and update ILPs, ProMonitor, and other college systems in line with procedures. 

Qualifications

• GCSE English and Maths at Grade 4 or above (or equivalent). 
• Relevant Level 3 qualification in Education and Training  or Learning Support, . 

Essential Skills & Experience

• Experience supporting adult learners or learners with additional support needs within an educational or training environment. 
• Strong understanding of barriers to learning and strategies to promote learner engagement and achievement. 
• Ability to deliver effective one-to-one and small group support interventions. 
• Excellent communication and interpersonal skills with the ability to build positive learner relationships. 
• Experience maintaining accurate learner records and using digital systems effectively. 
• Good organisational skills with the ability to manage a varied caseload and prioritise workload effectively. 
• Confident use of digital learning technologies and online learning platforms. 
• Ability to work collaboratively as part of a wider curriculum and learner support team. 

What’s in it for you?

Join EPNE and you’ll be part of a culture that prioritises your development and wellbeing, which is why all employees receive an extensive benefits package.

• Enjoy a generous holiday allowance ranging between 35-48 days per year, plus public holidays - (Excluding Term Time Only contracts)
• Generous family leave and flexible working options (dependent on role)
• LGPS or Teacher Pensions Scheme - depending on role
• Access to myLifestyle benefits platform providing retail discounts and more.  
• We offer dental, eye care & health cash plans.  
• Extensive wellbeing support through a digital Wellbeing Hub that offers a broad range of support for physical, mental, and financial wellbeing.
• Free parking on most campuses.

Our Commitment to Diversity, Equality and Inclusion

At Education Partnership North East (EPNE), we welcome applications from people of all backgrounds and lived experiences. We know that diverse perspectives strengthen our teams to enhance the education and support we provide to our learners and communities.

We recognise that talented individuals may not always follow a traditional career path and may hesitate to apply unless they meet every requirement. If you are excited about the role and believe you can make a positive contribution, we encourage you to apply.

As a Disability Confident Employer and Armed Forces Covenant Member, and with Ofsted Outstanding status across all campuses, we are committed to creating an inclusive, supportive, and high-performing environment where everyone can thrive.

Due to the nature of this post, you will be required to undertake an Enhanced Disclosure Check.  

We believe in equal opportunities and welcome applications from all sections of the community. 

We are committed to PREVENT and safeguarding the welfare of children and vulnerable adults.

Please contact lesley.ramsey@sunderlandcollege.ac.uk should you wish to have an informal chat about the role.

Closing Date: 15 Jun 2026

Team: Support

Salary: £26,446 per annum pro rata

About Education Partnership North East (EPNE)

At EPNE our ‘purpose’ is our north star. It is what we expect of ourselves every single day and why we ask all staff to keep our purpose front and centre in all that they do. 

Our Purpose is to “unlock potential, create opportunities, and transform lives through outstanding education, skills and training”.   Rooted in our transformative power, it communicates our work in tackling inequalities, removing barriers, and improving the life chances of the people and communities we serve. 

We nurture our very special culture. Our unifying values framework “The actions we take the choices we make - The actions I take the choices I make” represent the character of our college group, and are grounded in the belief that every action, by every individual, contributes to our success. This why we encourage empowered individuals, personal accountability and growth. 

Building on our remarkable past, creativity and pioneering spirit, we are moving forward with courage into the future, improving what we do, remaining action-orientated, and innovating to make an exceptional difference for the world we live in.  Shaping futures for a better tomorrow, join our changemaking community now.   

Please see the following link to our 2024 Ofsted Report, in which EPNE was graded as being Outstanding across all areas - Ofsted-Report-Outstanding

Our Journey & Values

As an employer, we prioritize cultivating a supportive and inclusive workplace culture, where our staff can thrive and grow. We recognize that our employees are our greatest asset, and we are deeply committed to investing in their professional development and overall wellbeing.

About the Candidate

We are looking for a proactive, organised, and approachable individual who is passionate about supporting learners at the start of their journey. The ideal candidate will have strong communication skills, excellent attention to detail, and the ability to manage multiple tasks in a fast-paced environment.

You will be confident working with a range of people, including prospective students, parents, and colleagues, and be committed to delivering a high standard of customer service. Experience in administration or working in an education setting is desirable, but not essential—what matters most is your enthusiasm, reliability, and willingness to learn.

How will this person be a Changemaker?

In this role, you will play a key part in shaping positive first impressions and ensuring a smooth, supportive enrolment experience for every learner. By providing accurate information, guidance, and reassurance, you will help remove barriers to education and empower individuals to take the next step in their personal and professional development.

Your attention to detail and commitment to inclusive, student-focused service will contribute to improving processes and enhancing the overall learner journey.

About the Role

As an Enrolment Assistant, you will support the enrolment process from initial enquiry through to successful registration. You will work closely with internal teams to ensure that all enrolments are processed efficiently and accurately, while maintaining excellent communication with prospective students.

This is a varied role that requires strong organisational skills, a customer-focused mindset, and the ability to work both independently and as part of a team.

Role Responsibilities

• Support the end-to-end enrolment process
• Maintain and update student records in line with data protection and organisational policies
• Deliver a high level of customer service at all times

Qualifications

• GCSE Maths and English Grade A*–C (or equivalent)

Essential Skills & Experience

• Experience of administrative tasks such as data entry, filing, or record keeping
• Experience of working in a customer-facing environment
• Experience of handling enquiries (face-to-face, phone, or online)

Desirable Skills & Experience 

• Experience working in an education or college environment
• Experience supporting enrolment, admissions, or similar processes

Our Commitment to Diversity, Equality and Inclusion 

At Education Partnership North East (EPNE), we welcome applications from people of all backgrounds and lived experiences. We know that diverse perspectives strengthen our teams to enhance the education and support we provide to our learners and communities.

We recognise that talented individuals may not always follow a traditional career path and may hesitate to apply unless they meet every requirement. If you are excited about the role and believe you can make a positive contribution, we encourage you to apply.

As a Disability Confident Employer and Armed Forces Covenant Member, and with Ofsted Outstanding status across all campuses, we are committed to creating an inclusive, supportive, and high-performing environment where everyone can thrive.

Due to the nature of this post, you will be required to undertake an Enhanced Disclosure Check.  

We believe in equal opportunities and welcome applications from all sections of the community. 

We are committed to PREVENT and safeguarding the welfare of children and vulnerable adults.

Closing Date: 15 Jun 2026

Team: Support

Salary: £25,949 per annum pro rata

Kirkley Hall Campus is Northumberland College’s second largest site and a centre of excellence for land-based, animal and outdoor education. Part of Education Partnership North East - the top performing college group in the North East for the third year running*, Kirkley Hall offers a unique and inspiring environment.

Set within 400 acres of stunning Northumberland countryside, and as the top performing land-based college nationally*, the campus provides access to specialist, industry-standard facilities that support practical, hands-on learning. 

Our on-site residential provision was rated Outstanding by Ofsted in 2025, enabling students from across the UK to take advantage of the exceptional opportunities available here.

Please see the following link to our 2024 Ofsted Report, in which EPNE was graded as being Outstanding across all areas - Ofsted-Report-Outstanding

Our Journey & Values

As an employer, we prioritise cultivating a supportive and inclusive workplace culture, where our staff can thrive and grow. We recognize that our employees are our greatest asset, and we are deeply committed to investing in their professional development and overall wellbeing.

 

About the Candidate

Join our vibrant and dynamic team as we embark on an exciting mission to empower and uplift students with special educational needs (SEND) at our Kirkley Hall Campus! We're on the lookout for passionate, experienced, and talented individuals who can help us create an exceptional environment that nurtures and supports our amazing students.

About the Role

In this role, you'll be a key collaborator, working closely with the curriculum teams within our SEN Foundation provision  along with student support services to develop personalised strategies that will empower students with SEND to overcome obstacles and thrive within our College community. Your creativity and dedication will play a vital role in continuously improving our provision and realising our ambitious vision for excellence.

Role Responsibilities 

• To provide mentor support to students with learning difficulties and or disabilities, emotional and behaviour needs who are on mainstream or discrete College courses to integrate into the College environment.
• To assist in the implementation of detailed assessments and monitoring and review of support strategies.
• To devise and implement support strategies with senior departmental staff and other college professionals around individual students and groups to overcome their barriers to learning
• To identify possible sources of problems at early stage and to communicate this to teaching staff and departmental manage

Qualifications

• Relevant care, learning support, or youth qualification, ideally at least at NVQ level 2 (or equivalent). 
• GCSE Maths and English

Essential Skills & Experience

• Experience of supporting individuals with SEND or additional learning needs
• Knowledge of Educational Health Care Plans and assessment and support plans
• Awareness of responsibilities under SEND Code of Practice and the Equality Act
• Good written and verbal communication skills

What’s in it for you?

Join EPNE and you’ll be part of a culture that prioritises your development and wellbeing, which is why all employees receive an extensive benefits package.

• Enjoy a generous holiday allowance ranging between 35-48 days per year, plus public holidays - (Excluding Term Time Only contracts)
• Generous family leave and flexible working options (dependent on role)
• LGPS or Teacher Pensions Scheme, (dependent on role 15.7% - 28.68%) 
• Access to myLifestyle benefits platform providing retail discounts and more.  
• We offer dental, eye care & health cash plans.  
• Extensive wellbeing support through a digital Wellbeing Hub that offers a broad range of support for physical, mental, and financial wellbeing.
• Free parking on most campuses.
• Free Gym access available at Bede Campus

Due to the nature of this post, you will be required to undertake an Enhanced Disclosure Check.  

We believe in equal opportunities and welcome applications from all sections of the community. 

We are committed to PREVENT and safeguarding the welfare of children and vulnerable adults.

Closing Date: 05 Jun 2026

Team: Support

Salary: £25,948 per annum pro rata

Sunderland College has been delivering highly successful courses for more than 20 years and is one of the largest providers of post-16 education in the North East with approximately 14,300 students.  

The College has two campuses across the city of Sunderland, offering a wide range of academic and vocational provision for school leavers and adults. The College aims to develop and positively shape lives, communities, and the economy through teaching, learning and development of skills. Our students consistently achieve outstanding results and Sunderland College has been ranked in the top 25% in the country for student achievement rates. In October 2024, we were ranked as Ofsted outstanding, and we are proud of our diverse student and staff community that provide our students with bespoke education pathways to help them achieve their future career goals.   

Please see the following link to our 2024 Ofsted Report, in which we were graded as being Outstanding across all areas - Ofsted-Report-Outstanding

Our Journey & Values

As an employer, we prioritise cultivating a supportive and inclusive workplace culture, where our staff can thrive and grow. We recognize that our employees are our greatest asset, and we are deeply committed to investing in their professional development and overall wellbeing.

Taking Teaching Further & Additional Incentives

If you’re making the move into further education teaching, you may be eligible for the Taking Teaching Further (TTF) programme a funded route to help industry professionals retrain as FE teachers.

In addition, for roles in high-need subjects or regions you may also benefit from the government’s targeted retention incentive (formerly “levelling-up premium”) payments, worth up to £6,000 for eligible teachers in their first five years and teaching certain shortage subjects.

Please note eligibility for both TTF and the Targeted Retention Incentive varies by role, subject area and provider, they do not apply to every vacancy.

Find out more about both initiatives through the links below.

• Taking Teaching Further - Taking Teaching Further
• Targeted Retention Incentive - Targeted Retention Incentive

About the Candidate

This position offers a genuine opportunity to make a meaningful and lasting difference in students’ lives.By supporting learners with special educational needs (SEND), you help break down barriers, build confidence, and empower each individual to reach their full potential. Your work creates an inclusive, supportive environment where every student feels valued and capable, making a lasting impact not only on their education but on their future and sense of belonging in the world.

About the Role

In this role, you'll be a key collaborator, working closely with the curriculum teams at our City and HISCA campuses  along with student support services to develop personalised strategies that will empower students with SEND to overcome obstacles and thrive within our College community. Your creativity and dedication will play a vital role in continuously improving our provision and realising our ambitious vision for excellence..

Role Responsibilities 

• To provide mentor support to students with learning difficulties and or disabilities, emotional and behaviour needs who are on mainstream or discrete College courses to integrate into the College environment.
• To assist in the implementation of detailed assessments and monitoring and review of support strategies.
• To devise and implement support strategies with senior departmental staff and other college professionals around individual students and groups to overcome their barriers to learning
• To identify possible sources of problems at early stage and to communicate this to teaching staff and departmental man

Qualifications

Using bullet points please list only essential qualifications.  If a teacher qualification is desirable but not mandatory it doesn’t need to be listed.

.

• Relevant care, learning support, or youth qualification, ideally at least at NVQ level 2 (or equivalent). 
• GCSE Maths and English

Essential Skills & Experience

• Experience of supporting individuals with SEND or additional learning needs
• Knowledge of Educational Health Care Plans and assessment and support plans
• Awareness of responsibilities under SEND Code of Practice and the Equality Act
• Good written and verbal communication skills

What’s in it for you?

Join EPNE and you’ll be part of a culture that prioritises your development and wellbeing, which is why all employees receive an extensive benefits package.

• Enjoy a generous holiday allowance ranging between 35-48 days per year, plus public holidays - (Excluding Term Time Only contracts)
• Generous family leave and flexible working options (dependent on role)
• LGPS or Teacher Pensions Scheme - depending on role
• Access to myLifestyle benefits platform providing retail discounts and more.  
• We offer dental, eye care & health cash plans.  
• Extensive wellbeing support through a digital Wellbeing Hub that offers a broad range of support for physical, mental, and financial wellbeing.
• Free parking on most campuses.

Our Commitment to Diversity, Equality and Inclusion

At Education Partnership North East (EPNE), we welcome applications from people of all backgrounds and lived experiences. We know that diverse perspectives strengthen our teams to enhance the education and support we provide to our learners and communities.

We recognise that talented individuals may not always follow a traditional career path and may hesitate to apply unless they meet every requirement. If you are excited about the role and believe you can make a positive contribution, we encourage you to apply.

As a Disability Confident Employer and Armed Forces Covenant Member, and with Ofsted Outstanding status across all campuses, we are committed to creating an inclusive, supportive, and high-performing environment where everyone can thrive.

Due to the nature of this post, you will be required to undertake an Enhanced Disclosure Check.  

We believe in equal opportunities and welcome applications from all sections of the community. 

We are committed to PREVENT and safeguarding the welfare of children and vulnerable adults.

Please contact (lesley.ramsey@sunderlandcollege.ac.uk) should you wish to have an informal chat about the role.

Closing Date: 05 Jun 2026

Team: Support

Salary: £25,949 per annum pro rata

At EPNE our ‘purpose’ is our north star. It is what we expect of ourselves every single day and why we ask all staff to keep our purpose front and centre in all that they do. 

Our Purpose is to “unlock potential, create opportunities, and transform lives through outstanding education, skills and training”.   Rooted in our transformative power, it communicates our work in tackling inequalities, removing barriers, and improving the life chances of the people and communities we serve. 

We nurture our very special culture. Our unifying values framework “The actions we take the choices we make - The actions I take the choices I make” represent the character of our college group, and are grounded in the belief that every action, by every individual, contributes to our success. This why we encourage empowered individuals, personal accountability and growth. 

Building on our remarkable past, creativity and pioneering spirit, we are moving forward with courage into the future, improving what we do, remaining action-orientated, and innovating to make an exceptional difference for the world we live in.  Shaping futures for a better tomorrow, join our changemaking community now.   

Please see the following link to our 2024 Ofsted Report, in which EPNE was graded as being Outstanding across all areas - Ofsted-Report-Outstanding

Our Journey & Values

As an employer, we prioritise cultivating a supportive and inclusive workplace culture, where our staff can thrive and grow. We recognize that our employees are our greatest asset, and we are deeply committed to investing in their professional development and overall wellbeing.

 

About the Candidate

• As an outstanding college we're looking to recruit an outstanding and experienced leader with a strong background in Facilities Management and Leadership.
• The successful individual will take responsibility for the delivery of Estates related maintenance functions and will take an active and leading role in delivering a number of our more technical plans and projects.
• Responsible for staff based at multiple sites you must be prepared to travel within the region, supporting, developing and guiding staff as required.
• A good appreciation of Facilities Management HARD services is critical as is a good understanding of the associated statutory compliance and workplace health and safety.
• You should have experience of leading and managing a team and be an individual who is prepared to ‘roll up their sleeves’ when required. Team working and motivating individuals within a busy environment are important factors as is the ability to establish relationships and priorities with internal stakeholders.   
• Contractor selection, engagement and management will be key in delivering the departments strategy, hence your experience should help drive contractor performance whilst a keen eye for detail and financial spend will ensure a quality product is delivered on time, every time.
• Reporting into the Director of Capital Projects and Estates you will have the opportunity to be involved in shaping the departments strategy in addition to taking a leading role in technical project delivery. 
• Previous experience of change, performance and project management are essential as is a track record in 'making a difference'
• The post requires someone with experience, commitment, flexibility and resilience as EPNE continues to be outstanding. its journey towards excellence. Excellent communication and IT skills coupled with a focus on delivery, staff development and departmental team working are a ‘must’ as all roads lead to delivering an outstanding experience for our students.  

About the Role

• Lead and develop a team with the required skills, training and knowledge required to prioritise and deliver a quality service / product effectively and efficiently. 
• Ensure technical standards and compliance are maintained to the highest level across all Education Partnership North East sites.
• Lead in the delivery of Technical Projects and assist other staff members in the delivery of non Technical Projects as and when required.
• Lead and guide a team to deliver departmental improvements in processes, performance and working practices.
• Manage and promote all aspects to health and safety, both within the in-house and the contracted resource ensuring all work is safely completed.
• Develop a ‘right first time’ culture both with in-house resource and contracted staff, ensuring limitations and expected standards are explicit.
• Accept responsibility for the cost-effective delivery of the estates service including the delivery of refurbishments and projects within agreed budgetary l

Role Responsibilities 

• Lead and develop the maintenance team to provide an inhouse first line level of technical support and guidance to all members of the estates team operating across the region. 
• Lead in ensuring all Education Partnership North East owned and leased sites achieve statutory compliance / best practice guidance with respect to both mechanical and electrical plant and equipment.
• Work closely with the Estates Director in the delivery of the estates service including technical projects – achieving high quality results cost effectively.
• Provide leadership and direction to managers / team leaders / staff within estates through regular communication forums including briefing sessions, toolbox talks and 1 to 1’s. Promote the support and development of staff through appraisal, training and development programmes. 
• Assist in the preparation, assessment and issuing of tenders for major projects of work, supervise installation works and complete and snag off the resulting contracts to a specified quality.
• Manage contractor relationships to maintain high levels of service and response times whilst adhering to the college’s financial guidelines. Ensure all appointed contractors comply with college requirements in terms of health and safety, insurance and safe systems of work.

Qualifications

• CMI Level 7 Strategic Management and Leadership / ILM Level 5 to 7 Leadership and Management 
• Prince 2 / Agile PM for Leaders. 
• Level 2 Qualifications in Maths and English
• Health & Safety Qualification – NEBOSH / IOSH
• A valid driving licence
• Served a recognised apprenticeship in an appropriate technical discipline

Essential Skills & Experience

• Strong technical knowledge of equipment employed within Facilities Management HARD services
• Proven experience within a Senior Leadership role ideally within Facilities Management or a similarly technical position 
• Experience of building, developing and operating high performance teams within a complex environment
• Track record of delivering business efficiencies and savings through the deployment of technology-based solutions.
• Ability to develop and deploy business processes, specifically targeted towards an operational environment
• Health and Safety focussed with experience of managing Health and Safety within a challenging environment.

Desirable Skills & Experience – (Optional)

• Good understanding of statutory compliance within an Educational environment
• Overseeing a comprehensive technical project portfolio, ensuring alignment with business priorities and resource capacity

What’s in it for you?

Join EPNE and you’ll be part of a culture that prioritises your development and wellbeing, which is why all employees receive an extensive benefits package.

• Enjoy a generous holiday allowance ranging between 35-48 days per year, plus public holidays - (Excluding Term Time Only contracts)
• Generous family leave and flexible working options (dependent on role)
• LGPS or Teacher Pensions Scheme - depending on role
• Access to myLifestyle benefits platform providing retail discounts and more.  
• We offer dental, eye care & health cash plans.  
• Extensive wellbeing support through a digital Wellbeing Hub that offers a broad range of support for physical, mental, and financial wellbeing.
• Free parking on most campuses.
• Free Gym access available at Bede Campus

Our Commitment to Diversity, Equality and Inclusion

At Education Partnership North East (EPNE), we welcome applications from people of all backgrounds and lived experiences. We know that diverse perspectives strengthen our teams to enhance the education and support we provide to our learners and communities.

We recognise that talented individuals may not always follow a traditional career path and may hesitate to apply unless they meet every requirement. If you are excited about the role and believe you can make a positive contribution, we encourage you to apply.

As a Disability Confident Employer and Armed Forces Covenant Member, and with Ofsted Outstanding status across all campuses, we are committed to creating an inclusive, supportive, and high-performing environment where everyone can thrive.

Due to the nature of this post, you will be required to undertake an Enhanced Disclosure Check.  

We believe in equal opportunities and welcome applications from all sections of the community. 

We are committed to PREVENT and safeguarding the welfare of children and vulnerable adults.

Closing Date: 04 Jun 2026

Team: Management

Salary: £51,295 to £53,128 per annum

At EPNE our ‘purpose’ is our north star. It is what we expect of ourselves every single day and why we ask all staff to keep our purpose front and centre in all that they do. 

Our Purpose is to “unlock potential, create opportunities, and transform lives through outstanding education, skills and training”.   Rooted in our transformative power, it communicates our work in tackling inequalities, removing barriers, and improving the life chances of the people and communities we serve. 

We nurture our very special culture. Our unifying values framework “The actions we take the choices we make - The actions I take the choices I make” represent the character of our college group, and are grounded in the belief that every action, by every individual, contributes to our success. This why we encourage empowered individuals, personal accountability and growth. 

Building on our remarkable past, creativity and pioneering spirit, we are moving forward with courage into the future, improving what we do, remaining action-orientated, and innovating to make an exceptional difference for the world we live in.  Shaping futures for a better tomorrow, join our changemaking community now.   

Please see the following link to our 2024 Ofsted Report, in which EPNE was graded as being Outstanding across all areas - Ofsted-Report-Outstanding

Our Journey & Values

As an employer, we prioritise cultivating a supportive and inclusive workplace culture, where our staff can thrive and grow. We recognize that our employees are our greatest asset, and we are deeply committed to investing in their professional development and overall wellbeing.

 

About the Candidate

We are looking to recruit a new member of our busy and dedicated Estates Team. You will have a passion to make a positive impact on our learners by assisting in providing outstanding facilities and service. 

About the Role

Working within a close knit Estates team, you will assist in providing 'soft services' to the college group

Role Responsibilities 

• Opening and securing college campuses
• Carrying out basic repairs
• Completion of planned preventative maintenance schedules 
• Setting up furniture as and when required
• Removal of litter and waste daily
• Supervision of contractors and visitors 

Qualifications

• A valid UK driving licence and the ability to travel between sites to cover a shift system between 06:00 and 23:00

Essential Skills & Experience

• Use of hand tools
• Manual handling
• Accurate record keeping

What’s in it for you?

Join EPNE and you’ll be part of a culture that prioritises your development and wellbeing, which is why all employees receive an extensive benefits package.

Enjoy a generous holiday allowance ranging between 35-48 days per year, plus public holidays - (Excluding Term Time Only contracts)

• In addition to your basic salary, you will receive a 5% shift allowance
• Generous family leave and flexible working options (dependent on role)
• LGPS or Teacher Pensions Scheme - depending on role
• Access to myLifestyle benefits platform providing retail discounts and more.  
• We offer dental, eye care & health cash plans.  
• Extensive wellbeing support through a digital Wellbeing Hub that offers a broad range of support for physical, mental, and financial wellbeing.
• Free parking on most campuses.
• Free Gym access available at Bede Campus

Our Commitment to Diversity, Equality and Inclusion

At Education Partnership North East (EPNE), we welcome applications from people of all backgrounds and lived experiences. We know that diverse perspectives strengthen our teams to enhance the education and support we provide to our learners and communities.

We recognise that talented individuals may not always follow a traditional career path and may hesitate to apply unless they meet every requirement. If you are excited about the role and believe you can make a positive contribution, we encourage you to apply.

As a Disability Confident Employer and Armed Forces Covenant Member, and with Ofsted Outstanding status across all campuses, we are committed to creating an inclusive, supportive, and high-performing environment where everyone can thrive.

Due to the nature of this post, you will be required to undertake an Enhanced Disclosure Check.  

We believe in equal opportunities and welcome applications from all sections of the community. 

We are committed to PREVENT and safeguarding the welfare of children and vulnerable adults.

Please contact garry,hope@sunderlandcollege.ac.uk should you wish to have an informal chat about the role.

Closing Date: 04 Jun 2026

Team: Support

Salary: £25,949 per annum
+5% Shift allowance

Hartlepool Sixth Form is the top performing Sixth Form college in the North East for student achievement, with 100% pass rate for over 30 courses and 98% of our student progressing to either College or employment.

Here in Hartlepool, we have been delivering highly successful courses for more than 50 years as the only dedicated sixth form college in the area.  Situated on the outskirts of the town centre, we have excellent facilities for both academic and vocational study with excellent sports facilities, fully equipped science labs, and have recently invested in a new digital academy and a health simulation ward.

Please see the following link to our 2024 Ofsted Report, in which we were graded as being Outstanding across all areas - Ofsted-Report-Outstanding

Our Journey & Values

As an employer, we prioritise cultivating a supportive and inclusive workplace culture, where our staff can thrive and grow. We recognize that our employees are our greatest asset, and we are deeply committed to investing in their professional development and overall wellbeing.

About the Candidate

Do you have the skills and drive to lead a small Estates team looking after out Hartlepool campus? You will supervise the onsite team, part of the larger EPNE Estates team, to continue to drive improvements to our facilities and service and provide the best possible experience for our leaners. Ability to lead from the front, problem solve and coordinate the team to ensure the day to day operation of the site meets the high standards of EPNE.     

About the Role

You will lead the team to provide a proactive and customer focused service, to not only ensure our Hartlepool Sixth Form Campus remains available and fit for purpose, but also in the continued drive for improvements to both our facilities and the service delivered from the Estates department.    

Role Responsibilities 

• Manage service desk requests, low level maintenance tasks and Planned Preventive Maintenance schedules ensuring required work is completed in a timely and professional manner.
• Coordinate and support Estates Technicians in the completion of day to day activities, ensuring all tasks are completed to a high standard and in line with departmental procedures.
• Work with line manager to ensure applicable Facilities Management services are maintained in accordance with legislation.
• Ensure appropriate staffing resources are available via staff rotas to meet business needs.
• Work with line manager to drive improvements in energy efficiency, recording metrics to identify high usage.          

Qualifications

• Level 2 Maths and English or willingness to work towards
• Health & Safety Qualification or willingness to work towards
• A valid UK driving licence    

Essential Skills & Experience 

• Previously employed within an  Estates / facilities Management role
• Use of IT based systems
• Compliance to Health & Safety legislation and guidelines  

Desirable Skills & Experience – (Optional)

• Experience leading a team
• Basic trouble shooting of HVAC plant 

What’s in it for you?

Join EPNE and you’ll be part of a culture that prioritises your development and wellbeing, which is why all employees receive an extensive benefits package.

• Enjoy a generous holiday allowance ranging between 35-48 days per year, plus public holidays - (Excluding Term Time Only contracts)
• Generous family leave and flexible working options (dependent on role)
• LGPS or Teacher Pensions Scheme - depending on role
• Access to myLifestyle benefits platform providing retail discounts and more.  
• We offer dental, eye care & health cash plans.  
• Extensive wellbeing support through a digital Wellbeing Hub that offers a broad range of support for physical, mental, and financial wellbeing.
• Free parking on most campuses.
• Free Gym access available at Bede Campus

Our Commitment to Diversity, Equality and Inclusion

At Education Partnership North East (EPNE), we welcome applications from people of all backgrounds and lived experiences. We know that diverse perspectives strengthen our teams to enhance the education and support we provide to our learners and communities.

We recognise that talented individuals may not always follow a traditional career path and may hesitate to apply unless they meet every requirement. If you are excited about the role and believe you can make a positive contribution, we encourage you to apply.

As a Disability Confident Employer and Armed Forces Covenant Member, and with Ofsted Outstanding status across all campuses, we are committed to creating an inclusive, supportive, and high-performing environment where everyone can thrive.

Due to the nature of this post, you will be required to undertake an Enhanced Disclosure Check.  

We believe in equal opportunities and welcome applications from all sections of the community. 

We are committed to PREVENT and safeguarding the welfare of children and vulnerable adults.

Please contact garry.hope@sunderlandcollege.ac.uk should you wish to have an informal chat about the role.

Closing Date: 04 Jun 2026

Team: Support

Salary: £29,594 to £31,375 per annum

Sunderland College has been delivering highly successful courses for more than 20 years and is one of the largest providers of post-16 education in the North East with approximately 14,300 students.  

The College has two campuses across the city of Sunderland, offering a wide range of academic and vocational provision for school leavers and adults. The College aims to develop and positively shape lives, communities, and the economy through teaching, learning and development of skills. Our students consistently achieve outstanding results and Sunderland College has been ranked in the top 25% in the country for student achievement rates. In October 2024, we were ranked as Ofsted outstanding, and we are proud of our diverse student and staff community that provide our students with bespoke education pathways to help them achieve their future career goals.   

Please see the following link to our 2024 Ofsted Report, in which we were graded as being Outstanding across all areas - Ofsted-Report-Outstanding

Our Journey & Values

As an employer, we prioritize cultivating a supportive and inclusive workplace culture, where our staff can thrive and grow. We recognize that our employees are our greatest asset, and we are deeply committed to investing in their professional development and overall wellbeing.

About the Candidate

Are you passionate about supporting students in their learning journey? Are you ready to contribute to the advancement of a dynamic and inclusive learning environment? We have an exciting opportunity for a proactive and enthusiastic individual to join our team as a Digital Learning and Support Co-ordinator within our Future Ready Hubs working across our Sunderland College and Hartlepool Sixth Form campuses and managing a team of Student Support Officers. 

To succeed in this role, you'll need strong interpersonal skills, the ability to lead a team and build excellent relationships at all levels. Your positive and helpful approach will be crucial in providing welcoming, supportive and professional services to all users.  Additionally, your knowledge of equality, diversity, and inclusion will help create an inclusive environment where every student feels valued.

About the Role

As a manager of the Future Ready Hubs, you'll play a vital role in ensuring the service on each campus provides essential support to students, and that they have access to key resources and information to support their student journey. 

You will provide line management working across college sites at Sunderland College and Hartlepool Sixth Form to a team of Student Support Officers, fostering a supportive and high performing team. The team focus is to offer assistance and advice on the college library and learning resources, study skills, digital tools and student bursary/financial support funds, ensuring that students maximise the benefits of the facilities, resources and services available.

Our Future Ready Hubs epitomize a one-stop shop support centre for college life which is both a physical and digital student hub. Bringing student services functions together so they are effective to use and access, provide a consistent and equitable approach and meet the diverse needs of our student body. We provide a vibrant and welcoming space for students to get help, undertake individual study, collaborate with peers and develop knowledge needed for next steps. 

Role Responsibilities 

• Line management of a team of Student Support Officers
• Service management of the key Welcome desk functions within the Future Ready Hubs at Sunderland College and Hartlepool Sixth Form College.
• Customer service to stakeholders in person, by telephone, and email.
• Providing support to students within the College Future Ready Hubs.
• Leading the timely administration and support regarding student bursary and financial support funds.
• Leading the promotion and support, assistance and advice regarding a range of Future Ready Hub services including: Learning and Library resources, Study skills and digital tools, Student Bursary and Financial Support funds.

Qualifications

• You should have a Level 3 qualification, along with experience in team leading or management, and providing customer service, support and guidance. 
• Your communication skills, both written and verbal, will be essential.

Essential Skills & Experience

• To succeed in this role, you'll need strong interpersonal skills and the ability to build excellent relationships at all levels. 
• Your communication skills, both written and verbal, will be essential.
• Your positive and helpful approach will be crucial in providing welcoming, supportive and professional services to all users.  
• Additionally, your knowledge of equality, diversity, and inclusion will help create an inclusive environment where every student feels valued.

What’s in it for you?

Join EPNE and you’ll be part of a culture that prioritizes your development and wellbeing, which is why all employees receive an extensive benefits package.

• Enjoy a generous holiday allowance (35-48 days per year, plus public holidays).
• Generous family leave and flexible working options (dependent on role)
• LGPS or Teacher Pensions Scheme, (dependent on role 15.7% - 28.68%) 
• Access to myLifestyle benefits platform providing retail discounts and more.  
• We offer dental, eye care & health cash plans.  
• Extensive wellbeing support through a digital Wellbeing Hub that offers a broad range of support for physical, mental, and financial wellbeing.
• Free parking on most campuses.

Due to the nature of this post, you will be required to undertake an Enhanced Disclosure Check.  

We believe in equal opportunities and welcome applications from all sections of the community. 

We are committed to PREVENT and safeguarding the welfare of children and vulnerable adults.

Please contact (victoria.moyse@educationpartnershipne.ac.uk) should you wish to have an informal chat about the role.

Closing Date: 05 Jun 2026

Team: Support

Salary: £28,764 to £30,468 per annum